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Terms and Conditions

Effective date: 2025-02-03

At TensorLake, we want to ensure a clear understanding of the terms governing the use of our Services. By accessing or using our Services in any manner, you acknowledge that you accept and agree to be bound by these Terms and Conditions. If you disagree with any part of these terms, you may not access our Services.

You may print a copy of these Terms and Conditions by using Cmd+P (Mac) or Ctrl+P (Windows/Linux).

We may modify these Terms at any time. We will alert you of material changes by placing a notice on the TensorLake website, by sending you an email and/or by some other means. If you use the Services after any changes have been posted, that means you agree to all of the changes.

Table of Contents

Agreement to Terms

By accessing and using TensorLake's services, you accept and agree to be bound by these Terms and Conditions and any additional terms that may apply to specific services or features.

Intellectual Property Rights

All content on our services, including but not limited to text, graphics, logos, images, software, and documentation, is the exclusive property of TensorLake and is protected by intellectual property laws. You may not use, reproduce, or distribute our content without explicit permission.

User Accounts

When creating and maintaining an account with us, you must:

  • Provide accurate and complete information
  • Maintain the security of your account credentials
  • Accept responsibility for all activities under your account
  • Notify us immediately of any unauthorized access
  • Keep your contact information current

Acceptable Use Policy

You agree not to:

  • Use the service for any illegal purposes
  • Violate any applicable laws or regulations
  • Interfere with the service's security
  • Share harmful content or malware
  • Attempt to gain unauthorized access
  • Reverse engineer or decompile our software
  • Engage in automated data collection without permission

Service Modifications

TensorLake reserves the right to:

  • Modify or discontinue any part of our service
  • Change our terms at any time
  • Restrict access to certain features
  • Remove any content for any reason
  • Update pricing and features

Limitation of Liability

To the maximum extent permitted by law, TensorLake shall not be liable for:

  • Direct, indirect, or consequential damages
  • Loss of data, profits, or business opportunities
  • Service interruptions or errors
  • Third-party actions
  • Any damages exceeding the amount paid to us in the past 12 months

User Content

By submitting content to our service, you:

  • Grant us a worldwide, non-exclusive license to use the content
  • Confirm you have the right to share it
  • Accept responsibility for its accuracy
  • Agree it doesn't violate any third-party rights
  • Understand we may remove it at any time

Termination

We may terminate or suspend your account and access:

  • For violations of these terms
  • For any other reason at our discretion
  • Without prior notice or explanation
  • While retaining your data as required by law

Governing Law

These terms shall be governed by and construed in accordance with the laws of California, without regard to its conflict of law provisions.

Dispute Resolution

Any disputes arising from these terms will be resolved through:

  • Good faith negotiations
  • Mediation if necessary
  • Binding arbitration in San Francisco, California
  • Legal proceedings as a last resort

Contact Information

For questions about these Terms and Conditions, please contact us at:

Phone: 1-(628) 227-5255
Website: https://www.tensorlake.ai/
Email: support@tensorlake.ai
Address: 450 Townsend St, San Francisco, CA 94107

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